At Aria Views, we aim to ensure your satisfaction with every purchase. This Returns & Refund Policy explains the conditions under which you can return products and request a refund.
Eligibility for Returns
We accept returns only if the product you receive is defective, damaged, or not as described. Items must be returned in their original packaging, unused, and in the same condition in which you received them.
Timeframe for Returns
You must notify us of any defect or damage within 7 days of receiving your order. Requests made after this period will not be eligible for return or refund.
How to Request a Return
To initiate a return, email us at [email protected] with the subject line “Return Request.” Please include your order number, a description of the issue, and photographic evidence of the defect or damage. Our team will review your request and provide instructions for returning the item.
Return Shipping
Return shipping costs are the responsibility of the customer unless the product is confirmed to be defective or damaged upon delivery. In such cases, Aria Views will cover the return shipping cost.
Refund Process
we operate on a cash on delivery basis.
Non-Returnable Items
For hygiene and safety reasons, certain products may be non-returnable unless defective or damaged upon arrival. This will be clearly indicated on the product page when applicable.
Exchanges
If you prefer, we can replace a defective or damaged item instead of issuing a refund. Exchanges are subject to product availability.
Contact Us
For all questions regarding returns or refunds, please contact us at [email protected].